Introduction: Ensuring a secure, error-free migration from test to production environments for enterprise stores.

Overview #

Transitioning from Sandbox (test) mode to Live (production) mode is a critical step for any WooCommerce store using HesabPay. This phase determines the integrity of real transactions, financial security, and customer experience. An organized, systematic approach is essential to prevent misconfigurations, transaction failures, and operational risks.

Step 1: Validate Sandbox Testing Completion #

Before moving to Live mode, ensure that all Sandbox transactions have been thoroughly tested and logged.

• Verify that checkout flows, API interactions, and Webhook confirmations function correctly.

• Confirm that payment statuses (e.g., Pending, Completed, Failed) are accurately recorded in WooCommerce.

• Archive Sandbox logs for future reference or compliance audits.

Enterprise Tip: Treat Sandbox results as a benchmark. Any unresolved issues in Sandbox should be addressed before going live.

Step 2: Confirm Live Credentials #

Live mode requires active and validated credentials:

• API Key: Must match the production environment.

• Merchant PIN: Enter accurately, ensuring no trailing spaces or copy-paste errors.

Enterprise Tip: Store credentials securely, restrict access, and follow your organization’s credential management policies to minimize risk.

Step 3: Update HesabPay Settings #

Within WooCommerce:

1. Navigate to WooCommerce > Settings > Payments > HesabPay.

2. Enter the verified Live API Key and Merchant PIN.

3. Enable Live Mode toggle.

4. Disable Sandbox Mode immediately to prevent accidental test processing.

Enterprise Tip: Take a screenshot of your configuration before enabling Live mode for audit and rollback reference.

Step 4: Conduct Initial Low-Value Transactions #

• Process 1–2 real transactions of minimal value to ensure all systems communicate correctly:

  • Payment processing

  • Webhook confirmation

  • Order status updates in WooCommerce

Enterprise Tip: Document the transaction IDs and statuses to validate workflow integrity.

Step 5: Verify Webhook Connectivity #

• Confirm that your Webhook URL is publicly accessible and not blocked by server firewalls.

• Test that payment completion notifications from HesabPay are being received and correctly updating WooCommerce order statuses.

Enterprise Tip: Regular monitoring of Webhook logs in the first 24–48 hours ensures early detection of communication issues.

Step 6: Final Audit and Confirmation #

• Review WooCommerce orders, payment confirmations, and logs.

• Verify that the checkout experience is consistent across devices and browsers.

• Confirm that all team members are informed of the Live launch and operational procedures.

Pro Tip: Establish a temporary monitoring period after migration to track transaction success rates and catch potential errors early.

Conclusion #

Following a structured, enterprise-level transition from Sandbox to Live mode guarantees secure, reliable, and optimized payment processing with HesabPay Gateway. By validating tests, verifying credentials, confirming Webhook connectivity, and documenting each step, merchants reduce operational risk, maintain financial integrity, and ensure a seamless customer experience.