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How often should I perform transaction tests?

Regular testing is essential—perform daily quick checks for live transactions, and full-scale testing quarterly in Sandbox mode.
What types of transactions should I test?

Include different product types (physical and digital), payment methods, currencies, and coupon scenarios to cover all customer flows.
How do I document and audit test results?

Maintain a test log with transaction IDs, expected vs actual outcomes, and timestamps for auditing and troubleshooting.

How do I safely update the plugin?

Test updates in a staging environment first, ensure backups are current, then update the live site during low traffic hours.
How often should I review logs?

Review debug logs weekly for recurring errors and verify webhook activity to catch integration issues early.
What are key performance maintenance tasks?

Optimize caching, confirm API response times, check multi-vendor payouts, and verify multi-currency rates.

Which areas should staff be trained on?

Logs interpretation, sandbox/live environment management, webhook verification, and order status mapping.
How to train staff on troubleshooting common errors?

Provide real scenarios with root causes, encourage hands-on debugging, and use the Free/Pro debug tools.
How to align training with fulfillment processes?

Teach staff the correct order status flow for physical vs digital products and ensure they understand payout timing and vendor commissions.

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